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    1 FAB Home - Support

    1 FAB Home - Customer Support

    Welcome to 1 FAB Home Customer Support

    At 1 FAB Home LLC, we are committed to providing excellent customer service. Whether you have questions about our services, need assistance with a transaction, or require property management support, our team is here to help.

    Contact Information ☎️

    For general inquiries, support requests, or assistance, you can reach us through the following channels:

    📍 Address:

    • 1150 NW 72nd Ave Tower 1 Ste 455 #15904
    • Miami, Florida 33126, USA

    📧 Email:

    • team@1fabhome.com

    📞 Phone:

    • 856-537-8749

    📅 Business Hours:

    • Monday – Friday, 9:00 AM – 5:00 PM (EST)

    Support Services

    1. Real Estate Consulting Support

    • Assistance with property acquisition and due diligence.
    • Guidance on investment strategies and portfolio management.
    • Market trend insights and property analysis.

    2. Property Management Support

    • Tenant screening and leasing assistance.
    • Rent collection and financial management support.
    • Maintenance requests and repair coordination.

    3. Transaction & Payment Support

    • Questions regarding payments, fees, and invoices.
    • Assistance with Stripe customer portal transactions.
    • Refund and cancellation policies.

    4. Website & Account Assistance

    • Issues with login or accessing the customer portal.
    • Troubleshooting technical issues with our website.
    • Updating account details and preferences.

    Frequently Asked Questions (FAQs)

    Q1: How do I report a maintenance issue for a managed property?

    A: You can submit a maintenance request through our customer portal or email support@1fabhome.com with details of the issue.

    Q2: What is the process for acquiring a tax-delinquent property?

    A: Our team assists clients in identifying, researching, and bidding on tax-delinquent properties. Contact our consulting team for more details.

    Q3: How can I update my payment details in the Stripe customer portal?

    A: Log in to your Stripe customer portal and navigate to the billing section to update your payment method.

    Q4: What if I need to cancel or modify a service agreement?

    A: Contact our support team via email or phone to discuss modifications or cancellations. Terms may apply based on the service agreement.

    Q5: How long does it take for a support request to be answered?

    A: Our team strives to respond to all inquiries within 24-48 business hours.

    Emergency Support

    • For urgent property management concerns (e.g., emergency repairs, security issues), please contact our emergency line at 856-537-8749.
    • For all other inquiries, please use our standard contact channels.

    We appreciate your trust in 1 FAB Home LLC and are dedicated to providing you with reliable and professional support!

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